Support
Email receiveflowapp@gmail.com — you will get a reply from the developer, usually within 24 hours on weekdays. Bug reports, feature requests, and "how do I…" questions are all welcome.
Check the fit before changing your workflow
Have a real delivery coming up? Tell us what receiving looks like today. We can help you compare it with ReceiveFlow's current workflow before you choose a plan.
- How many purchase orders do you usually have open at once?
- Do you receive into one location or several?
- Which step takes the most work: entering products, partial receiving, or printing labels?
- Can your team manage POs in a separate app, or must you keep Shopify's native POs?
ReceiveFlow does not import native Shopify POs or Transfers. Free may be enough for up to 3 open POs; Starter ($15/month) adds unlimited open POs and CSV import, and Pro ($29/month) adds multi-location receiving. Paid plans have a 14-day trial. No purchase or review is required to ask a question.
Ask about your receiving workflow
Your email app opens so you can review the message before sending. General workflow details are enough: do not send customer records, passwords, access tokens, payment details or authentication codes. Remove sensitive information from screenshots. This is help with existing features, not a promise of custom development or complete migration.
FAQ
Start here: your first delivery
- Does it import native Shopify POs or Transfers?
- No. ReceiveFlow keeps its own purchase orders.
- Does ReceiveFlow work on my phone?
- Receiving is browser-based. Test camera scanning on your own device before relying on it. Universal compatibility has not been verified. You can also enter quantities and barcodes manually.
- Can I receive part of a shipment now and the rest later?
- Yes. Partial receiving is built in: enter or scan what arrived, receive it, and the PO stays open with the remaining quantities until everything is in.
- Which label printers are supported?
- Labels are generated as PDF in three stocks: Dymo 30334 (2.25×1.25"), thermal 2×1", and thermal 2.25×1.25". Check printer paper size, scaling and driver settings, and print a small sample. Compatibility with every printer is not guaranteed.
- Does the PDF contain only today's receipts?
- Labels can reflect cumulative received quantities on the PO. Check before printing to avoid duplicates.
- Does receiving update my Shopify inventory?
- Yes. When you confirm a receipt, the received quantities are written back to your Shopify inventory at your store's location automatically.
- Can I get my data out?
- Always. Every purchase order can be exported to CSV with one click, on every plan including Free. If you uninstall, all your data is permanently deleted per our privacy policy.
- Does ReceiveFlow access my customers' data?
- No. The app only requests product, inventory, and location scopes. It cannot read orders or customer information at all.
- How do trials and billing work?
- Paid plans (Starter $15/mo, Pro $29/mo) have a 14-day free trial and are billed through Shopify's own billing system — they appear on your regular Shopify invoice. Cancel anytime from the app's Pricing page.
Feature requests
ReceiveFlow is actively developed and prioritized by merchant feedback. If something in your receiving workflow is missing, email the details to receiveflowapp@gmail.com — concrete examples (what you receive, how many SKUs, what printer) make it much more likely to ship fast.